Bloom Visibility AI Fixer
by Petal & Bloom Tech Marketing

AI Visibility FAQ

Real answers to the 80 questions small business owners are asking Google, ChatGPT and Perplexity about getting found online.

Getting found online

The questions business owners ask when the phone isn't ringing.

Why isn't my business showing up on Google?

Usually one of four things: Google can't crawl or index your pages, your pages don't clearly say what you do and where you do it, you have no Google Business Profile, or stronger sites already answer the search better. Check indexing first (search your domain with site:yourdomain.com), then your page titles and headings, then your Google Business Profile. Bloom checks all of these and tells you which one is actually holding you back.

Read the full guide: Why isn't my business showing up on Google? 7 things to check first

How do I know if Google can find my website?

Search Google for site:yourdomain.com. If few or none of your pages appear, Google isn't indexing you properly — often because of a blocked robots.txt file, a missing sitemap, or pages with no links pointing to them. Google Search Console shows the same information in detail, and Bloom's free check flags it in plain English in about ten seconds.

Why is my website getting traffic but no inquiries?

You're attracting the wrong searches, or the right people can't tell what to do next. Look at which pages get visits: if it's mostly blog posts, the traffic is research traffic, not buying traffic. Then check that every page states who you help, what it costs or starts at, and has one obvious next step with a short form.

How long does SEO take to start working?

Technical fixes like indexing, titles and a Google Business Profile can show results in days to a few weeks. Ranking for competitive service terms usually takes three to six months of consistent work. Fixing something broken is fast; building authority is slow.

Do I need SEO if most of my clients come from social media?

Yes, because social traffic is rented and search traffic compounds. Almost everyone who hears about you from a friend or an Instagram post then searches your name — if your site doesn't come up clearly, you lose people at exactly the moment they're ready. Search also feeds AI assistants, which increasingly answer 'who should I hire' questions.

How do I know what keywords my website should rank for?

Write down the exact words a customer would type when they're ready to buy — usually service plus place, like 'wedding photographer Boise'. Add the questions they ask on discovery calls. Check what your competitors' page titles use. Skip broad one-word terms; they're expensive and rarely convert.

Why are my competitors ranking above me on Google?

Typically they have a dedicated page for that exact service, more reviews on a complete Google Business Profile, and mentions or links from other sites. Open the page that outranks you and compare it to yours line by line — the gap is usually specificity, not effort.

How often should I update my website for SEO?

Review your core service pages every quarter and publish something useful once or twice a month. Updating a page only to change its date does nothing; adding a real answer, a new example or current pricing does.

ChatGPT and AI visibility

How AI assistants decide which businesses to name.

How do I get my business to show up in ChatGPT searches?

Be crawlable, be clear, and be corroborated. Allow OAI-SearchBot, state your service and location in ordinary sentences rather than only in images or sliders, and make sure other trustworthy sites — your Google Business Profile, directories, press, partners — say the same thing about you.

Why isn't ChatGPT recommending my business?

The most common reasons are that your site blocks AI crawlers, your key information lives inside images or scripts instead of text, your pages never name your location or specialty plainly, or nothing else online confirms you exist. Fix those in that order.

How does ChatGPT decide which businesses to recommend?

It draws on sources it can access and that appear relevant and consistent for the question asked — pages it can crawl, plus what other reputable sites say. There is no ranking you can buy or submit to; clarity, consistency and corroboration are what you control.

How do I make my website easier for ChatGPT to understand?

Use one clear H1 per page, short factual sentences, a services list in text, an about page that names your location and who you serve, and an FAQ with the literal questions customers ask. Avoid burying facts in images, PDFs or animations.

How can I tell if ChatGPT can crawl my website?

Open yourdomain.com/robots.txt and look for any line blocking OAI-SearchBot, GPTBot or all user agents. Also confirm your pages return real HTML text. Bloom's free check reads your robots.txt and tells you in one line whether AI crawlers are allowed.

Can a small business get mentioned by ChatGPT?

Yes — small, specific businesses often do better than big vague ones, because AI answers tend to favour pages that match a narrow question exactly. 'Newborn photographer in Meridian, Idaho' is easier to match than 'creative studio'.

Does blogging help my business appear in ChatGPT?

It helps when each post answers a real question your customers ask and is written to be understood on its own. A post that says something specific and useful can be cited; a generic listicle usually can't.

Perplexity and AI search

Getting cited by answer engines that show their sources.

How do I get my business to show up in Perplexity?

Perplexity answers questions by pulling from web sources and citing them, so the goal is to be an easy source to quote. Keep your site crawlable, write pages that answer one question directly near the top, and include concrete facts — location, services, prices, process.

Why isn't Perplexity citing my website?

Either it can't read your pages, or your pages don't clearly answer anything. Check that your site isn't blocking crawlers, then rewrite your key pages so the first paragraph answers the question the heading asks.

How do I make my website easier for Perplexity to find?

Publish a sitemap, link your pages to each other, keep URLs simple and descriptive, and make sure each page has a heading that matches a real question. Then earn a few mentions elsewhere so you aren't the only site saying you exist.

How do I know if AI search engines can crawl my website?

Check your robots.txt for blocked AI user agents, confirm your pages load without JavaScript being required to show the text, and make sure your sitemap is live. Bloom's free check does all three and reports it in plain English.

SEO, AEO and GEO

What the three terms mean and which one to start with.

Do I need SEO, AEO and GEO?

You need the shared foundation — crawlable site, clear pages, consistent business details, real answers. Once that's in place, AEO and GEO are mostly about how you write, not extra projects.

Should I focus on SEO or AI search first?

Start with SEO basics, because they're the prerequisite for everything else: if search engines can't read your site, neither can AI assistants. Then shape your writing for answers.

Is GEO replacing SEO?

No. People still search Google constantly, and AI assistants rely on the open web. GEO adds a second front door; it doesn't close the first one.

What is AI search optimization?

It's the umbrella term for making your business findable and quotable inside AI-powered search experiences — crawlability, clarity, specificity and consistency across the web.

What is answer engine optimization?

Answer engine optimisation is structuring your content as question-and-answer pairs so search and AI systems can lift a complete, accurate answer straight from your page.

What is generative engine optimization?

Generative engine optimisation is the practice of shaping your website and your presence across the web so AI systems that generate answers include and cite your business.

Your website and content

What to put on the site so people and machines both get it.

What questions should I answer on my website?

The ones you answer on every discovery call: pricing, process, timelines, what's included, who you're a fit for, and what happens after they book. Use the customer's wording as the heading.

Does every service need its own page?

Yes, for anything you actually want to be found for. One page trying to rank for five services rarely ranks for any of them, and AI assistants can't cleanly match it to a specific request.

Should I include pricing on my website?

At minimum a starting price or a range. It filters enquiries, and it gives search engines and AI a concrete fact to use when someone asks 'how much does this cost'.

Local and service businesses

Being the obvious choice in your area.

How do I get my local business recommended by ChatGPT?

Name your city and service area in text on your site, keep your Google Business Profile complete and active, collect reviews, and make sure your details match everywhere. AI assistants recommend businesses they can verify.

How do I rank for "[service] near me" searches?

Near-me results lean heavily on your Google Business Profile: correct category, service area, hours, photos and recent reviews. Back it up with a page on your site that names the towns you serve.

How important is my Google Business Profile?

For a local or service business it's often more important than the website for getting found — it's what powers map results, near-me searches, and much of what AI assistants can verify about you.

Auditing and fixing your visibility

How to see what's wrong and track whether it's improving.

How do I know what's hurting my website's visibility?

Check crawlability, page titles and headings, whether key text is real text, your Google Business Profile, and whether your details match elsewhere. Bloom's free check runs those checks for you and lists what's wrong in plain English.

How do I check my website's SEO?

Look at indexing (site:yourdomain.com), titles and descriptions, headings, internal links, image sizes and mobile layout. Google Search Console covers the technical side; Bloom turns the findings into a to-do list you can actually follow.

How do I run an AEO audit?

List the questions your customers ask, then check whether each one has a heading and a direct answer somewhere on your site. Every unanswered question is a gap an answer engine can't fill with your page.

How do I run a GEO audit?

Confirm AI crawlers are allowed, confirm your core facts are in text, ask the assistants what they say about you today, and check whether outside sources agree with your site. Write down what each one gets wrong.

What should an AI visibility audit include?

Crawlability and robots.txt, indexing, page titles and headings, whether key facts are readable text, service pages, FAQ coverage, Google Business Profile completeness, review activity, and consistency of your details across the web.

What is an SEO score and what does it mean?

It's a single number summarising how well a site follows known best practice — usually out of 100. It isn't a ranking, and no score guarantees results; it's a way to see progress and spot what's missing.

What is an AI visibility score?

A summary of how easy your business is for AI assistants to find, understand and recommend: crawlability, clarity of your key facts, answer coverage, and consistency across the web. Bloom shows it out of 100 so you can watch it move.

See what's holding your business back

Bloom's free check looks at your website the way Google and AI assistants do and tells you, in plain English, what to fix first.