Terms of service

What The Visibility Fix does

The Visibility Fix checks your public website and the business details you give us, scores your visibility across search, answer engines, AI assistants and social, and walks you through fixes one at a time. It re-checks your site automatically each month (weekly if you have the Weekly Scans or Visibility Pro add-on) and tracks your progress.

Plans and prices

All plans are billed through SamCart, in US dollars, plus any applicable taxes.

• Monthly: $27 every month.
• 6 months: $127 every 182 days.
• Annual: $197 every year.
• Agency: $97 every month, for up to 10 websites.
• Add-ons, billed monthly on top of a plan: Competitor Tracker $9, Visibility Pro Upgrade $19, Weekly Scans $7.
• A discount code applies for as long as the code's terms say (for example, "for life" means for as long as that subscription stays active without a break).
• Your plan includes monthly allowances for re-checks, coach questions and 30-day plans, shown on the pricing page. Allowances reset on the 1st. Viewing your results, dashboard and fix steps is always unlimited.

Automatic renewal

Every plan and add-on renews automatically at the end of each billing period, at the same price and length, until you cancel. By subscribing you authorise us (through SamCart) to charge your payment method each period. For 6-month and annual plans we'll email you a reminder before the renewal charge.

How to cancel

Cancel anytime by emailing hello@petalandbloomtechmarketing.com or by using the manage-subscription link in your SamCart receipt. Cancellation stops future charges; you keep access through the end of the period you've already paid for. Cancelling a plan also ends any add-ons at the end of that period.

Upgrades and add-ons

When you switch from monthly to a 6-month or annual plan, SamCart replaces your monthly plan and adjusts the first charge for what you've already paid. Add-ons only work while you have an active plan.

Refunds

All payments are final. We don't offer refunds or credits for partial billing periods, unused allowances, or add-ons, including after you cancel. The only exceptions: if we charged you in error (for example, a duplicate charge), we'll refund that charge; and where the law where you live requires a refund, we'll follow it.

Failed payments

If a renewal payment fails, SamCart will retry it. Your access stays on for 3 days, then pauses until the payment goes through.

Chargebacks

Please email us first if something looks wrong on your statement — we'll fix it quickly. If a payment is disputed with your bank, we may suspend the account while the dispute is open.

Price changes

If we change a price, we'll email you at least 30 days before it applies to your next renewal, so you can cancel first if you'd like.

Your account

Keep your sign-in details private, give us accurate information about your business, and only check websites you own or are authorised to work on. A standard subscription covers one business and its allowed number of websites.

Agency plan and client work

On the Agency plan you may use The Visibility Fix for websites belonging to different businesses, including paying clients, up to your plan's website limit. You may share reports, results and recommendations with those clients, including under your own business name and logo. You're responsible for having each client's permission to check their website and for any changes you or your tools make to it. The Visibility Fix never logs in to or changes a website itself. You may not resell access to the software itself or let clients sign in with your account.

You can remove a client website and add another at any time; removing one deletes its history but doesn't affect your other websites. Download a website's history first if you want to keep it. When you cancel, download anything you want to keep before your access ends.

What we ask you not to do

• Share your login with people outside your business.
• Resell, copy or republish The Visibility Fix's checks, guidance or content as your own, except sharing client reports as the Agency plan allows.
• Attempt to break, overload or reverse-engineer the service.

No guarantee of results

The Visibility Fix follows current SEO, AEO and GEO best practice, but search engines and AI assistants decide what to show. No tool, including this one, can guarantee rankings, traffic, citations or sales. Our guidance is informational, not legal or financial advice.

Your content

The business details and text you enter remain yours. You give us permission to use them to run your checks and produce your plan. The Visibility Fix software, scoring and written guidance remain ours.

Ending your access

You may close your account at any time. We may suspend an account that breaks these terms or fails to pay, and will tell you why.

Liability

To the extent the law allows, our total liability for any claim relating to The Visibility Fix is limited to the amount you paid us in the three months before the claim.

Changes to these terms

We may update these terms; we'll post the new date here and email you about material changes. Continuing to use The Visibility Fix after changes means you accept them.

Governing law

These terms are governed by the laws of the State of Idaho, USA.

Contact

Questions about these terms or your account? Email hello@petalandbloomtechmarketing.com. See also our privacy policy.