Does ChatGPT know about your business? Here's how to find out
A ten-minute test you can run today, what each kind of answer means, and the fix that follows from it.
The short answer
Ask an AI assistant three questions: your business name, your service plus your city, and a client-style question. If it does not know you, describes you wrongly, or names only competitors, the cause is usually blocked crawlers, vague website wording, or inconsistent listings.
You do not need a tool for this. Open ChatGPT, Perplexity or Google's AI results and run three prompts. Write down the answers — they are your baseline.
The three prompts
- 'What can you tell me about [your business name] in [your city]?'
- 'Who are the best [your service] in [your city]?'
- 'I need [the thing a client needs] in [your city]. Who should I contact and what should I expect to pay?'
What each answer means
- It has never heard of you — your site probably blocks AI crawlers, or nothing outside your own site describes you.
- It describes you, but wrongly or out of date — old listings and mismatched bios are outweighing your website.
- It names competitors and not you — they are described more clearly and mentioned in more places than you are.
- It names you correctly — note which sentence it used. That wording is what the web says about you, so make sure it is the wording you want.
Turn the test into a fix
Whatever the assistant got wrong is your next job: unblock the crawlers, rewrite the one-sentence description of your business, make your listings match, or answer the question it could not answer.
Do it once a month
Run the same three prompts on the first of the month and record a simple yes or no on whether you were mentioned. Six of those in a row tells you more than any score. Bloom tracks that alongside your website and profile checks.
Want this done for your site, one fix at a time?
Bloom checks your website, Google profile and social bios, then walks you through the fixes in plain English.
See how Bloom works