Google shows the wrong opening hours for my business: how do I fix it?

If your concern is “Google shows the wrong opening hours for my business,” the cause may be outdated profile hours, a holiday override or conflicting information online. Compare your Google Business Profile, website and hours for the specific date before making changes.

Start with the information customers actually see, not just the hours you remember entering. A Maps listing, a website search result and an AI-generated answer may be drawing on different sources.

What should I check when Google shows the wrong opening hours for my business?

Search for your business name and town, then check both Google Search and Maps. Confirm that the result is for the right location and note whether the error appears in the business listing, a website preview or an AI-generated answer.

Make a simple comparison note with the correct hours beside each source. Include the date you checked, because holiday hours can make today’s schedule different from your usual week.

• Google Business Profile: record the regular weekly hours and any hours shown for today.
• Website: check your contact page, location page, footer and booking page.
• Holiday schedule: check whether the date has a closure or different opening times.
• Other sources: check your booking platform, social profiles and any directory linked or cited in the incorrect answer.
• Save a screenshot of the wrong information so you can compare it after making corrections.

Correct your regular hours in Google Business Profile

Sign in to the Google account that manages your Business Profile, then find your business on Search or Maps. Open Edit profile and look for the hours settings; the layout can vary.

Enter the hours customers can actually visit or receive the service described by that listing. Do not use your personal working hours if you are unavailable to customers during part of that time.

• Check every day of the week, including days marked closed.
• Check AM and PM carefully before saving.
• If you close during the day, add separate opening periods where supported. For example, use 9 AM–noon and 1 PM–5 PM rather than 9 AM–5 PM.
• If available and relevant, use More hours for services such as delivery or pickup that follow a different schedule.
• Save your changes and check their status. An edit awaiting review may not yet appear publicly.

Check holiday hours before changing your weekly schedule

Special hours let you set a different schedule for a particular date without changing your regular week. If only a holiday or one-off closure is wrong, correct that date rather than rewriting your normal hours.

In your profile’s hours settings, look for Special hours and review the relevant dates. Set each date to the correct opening periods or mark it closed, then save.

• For a one-day holiday closure, mark that date closed in Special hours.
• For an early closing, enter the shorter opening period for that date.
• Check that the date and year are correct before saving.
• Publish the same exception on your website in plain text, such as “Holiday hours: closed December 25; regular hours resume December 26,” only if that matches your schedule.

Make your website and other listings agree

Choose one page on your website as the main reference for your hours, usually your contact or location page. Show your business name, location, regular opening hours and upcoming exceptions together in readable text.

Then check the places where those hours are repeated. Correcting your contact page will not fix an outdated footer, booking page or image that still shows the old schedule.

• Replace vague wording such as “Open weekdays” with a clear schedule, for example “Monday–Friday: 9 AM–5 PM; Saturday–Sunday: closed,” using your actual hours.
• Give each location its own clearly labeled hours rather than publishing one unexplained schedule for several branches.
• If your hours appear only in a photo or PDF, add them as normal text on the page too.
• Ask your website manager to check any structured data—the machine-readable business details in your site’s code—for outdated opening hours.
• Update important booking platforms and directory listings you control. For an AI answer that cites a source, check that source directly.

Quick answers about incorrect Google opening hours

• Will updating my website automatically fix Google Maps? No. Edit your Google Business Profile separately and keep your website consistent with it.
• Why does Google say I am closed when my regular hours are correct? Check special hours for that date, the location being shown and whether your latest edit is still pending.
• Can Google change my hours without me editing them? Google may update business information using user reports and other sources. Review any update notices in your profile.
• What if my business is appointment-only? State that clearly on your website and review the available profile settings for your business type. Do not publish walk-in hours that suggest customers can arrive without booking.
• Will a correction appear everywhere immediately? Not necessarily. Profile edits may need review, and website search results or AI answers may take time to reflect changed sources.

How to tell your opening-hours corrections are working

After your profile edits are accepted, check the public listing in Search and Maps and compare it with your website. Check regular weekdays and any special dates you changed, rather than relying only on the “Open now” label.

Repeat the search that originally showed the mistake and compare it with your screenshot. If the error remains, identify which source is still wrong; if an accepted profile edit is not displaying correctly, use Google Business Profile help or support.

Where to read more

The Visibility Fix checks all of this for you and walks you through each fix one at a time.

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• My website disappeared from Google after a redesign: how do I fix it?

• Google Search Essentials
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